Focused on Information Governance
NetGovern delivers information governance software solutions to reduce risk, increase security, and improve the value of enterprise email and data whether it sits on premise, in a private cloud, or in a public cloud. With data spread across hundreds of repositories, it’s harder and harder to manage, find, and secure. With connectivity to cloud and on premise collaboration platforms enhanced by smart search capabilities, NetGovern software provides data security, data compliance, and eDiscovery backed by strong Information Governance principles. NetGovern paves the way for AI to help clients and partners find and act on unstructured collaboration data easily.
Our stack stacks up
NetGovern has been building its software stack for over 17 years with a philosophy of open standards. It’s your data—you own it, but do you know what’s in it? By layering intelligent indexing over your data repositories, NetGovern enables you to apply policy-based security controls on email, documents, text messages and more, no matter where it resides. NetGovern delivers the best combination of information access and information control on the market, so your data serves your business, not the other way around.
Are you curious?
Life at NetGovern is built around a culture of curiosity. For us, learning and innovation is what we wake up for each and every day (that, and coffee). We are constantly developing new technologies or improving existing ones, and we love to share our passion with clients, partners, and each other. We grow relationships, not just revenue. We never settle for good enough. We are data-driven.
Meet a Few Members of Our Team
Andre Thauvette
VP Finance / HR
Anita Bhuptani
Director of Partner Sales
Anthony Rennie
Escalations Manager
Charles Nguyen
VP Clients
Cristina Orasanu
QA Manager
Daniel Bigras
QA Automation Technical Lead
Debbie Howlett
Communications Director
Eric Brière
Software Architect
Frederic Bourget
EVP Marketing & Partnership
Holly Smith
HR Administrator
James Bassett
Marketing Associate
Jean-Marc Noiseux
Network Administrator
Ken Liu
Sr. Software Developer
Michael Mastine
Software Development Director
Nick Stefan
EVP Engineering and R&D
Pierre Chamberland
Founder
Stephanie Greenshields
Client Care Director
Sun Dezhan
Sr. Software Developer
We’re Always Looking For Curious People
We hire collaborative people who share our personal and professional values. Are you as driven as we are about providing partners and clients the best solutions and services? Do you share our passion for building amazing products and experiences? We offer teamwork, freedom, a fast pace, competitive pay, amazing benefits, and more.
Join our team in our fun and casual Montreal office.
We’re Hiring
As a Technical Writer, you will work as an author, editor, and reviewer of web training and product documentation. In this role, you will interact with various members of the company, including the documentation team, software developers, QA, marketing and sales to gather, write, and publish technical information for our customers. As an information architect, you will produce various information products with precision, accuracy, and consistency while keeping an eye on style – both written and visual.
- A college diploma (DEC) or a university degree
- Knowledge of web-based information technology and email is a must
- Excellent communication skills in English (written and spoken) and a strong grasp of French (written)
- Strong writing, editing and analytical skills
- A proven team player who is also independent and proactive
- University degree or diploma in the technical communications, computer science or related field, or equivalent
- Minimum 5 years of related experience or equivalent
- Proven ability to generate concise, accurate documentation in a timely manner
- Strong understanding and use of Madcap Flare and Madcap Capture
- Familiar with Microsoft Office, Acrobat Professional and Adobe Photoshop
- Knowledge of Microsoft Exchange an asset
- Non-smoker
- Author technical documentation including user guides, knowledge base articles and release notes
- Write and produce instructional training content
- Update product content on documentation portal and web training portal
- Coordinate onsite and remote resources to complete projects
- Communicate effectively on progress with the documentation team and management
Looking to have an impact in the continuous improvement of our software? Looking to work closely with engineering, support and sales within a customer focused organization? Do you hate buggy software? Do you have a passion for building enterprise-level messaging software solutions? If yes, then you sound like the perfect person to join our company!
- Having experience in network administration & customer technical support
- Having a track record of shipping high quality, market-leading products
- Experience in functional & automated testing as well as test automation tools
- Knowledge of Software Test / Quality Assurance methodologies and application of those methodologies
- Experience with scripting language; Linux shell scripts, Python, Perl
- Working knowledge of SMTP, IMAP, POP, DNS, TCP/IP, mail servers, SPF, DoS, RBL
- Experience in testing applications on Linux and Windows platforms
- Experience with one of the following: NetMail, GroupWise, Exchange, Notes/Domino, SendMail, PostFix, QMail etc.
- Must-haves: Effective oral and written English communication skills, a university degree in Computer Science or Computer Engineering; 2-5+ years SQA experience,1 year on commercial software products
- Experience with Rational Quality Manager and Rational Functional Tester is a plus
- Knowledge of C/C++ is a plus, but not required
- Non-smoker
- Act as the primary interface for escalation management with regards to customer escalations
- Prioritize & drive escalations ensuring visibility, traction and closure
- Setting correct expectations & resolution through effective communication
- Review root cause of escalated requests and use this information to push continuous improvement
- Perform all aspects of product testing including functional, regression, performance, usability, and acceptance testing
- Tenaciously find bugs, work closely with development and support teams, ensure bugs are quickly fixed, and ensure total product quality
- Write test plans and test cases from product functional specs, development design documents, or marketing product documents
- Create and enhance test environments and test tools
- Integrate test suites into the test management system (Rational Quality Manager)
- Execute and integrate unit tests into the test automation harness
- Develop and integrate test validation tools which will likely require programming in Python, C# or other appropriate scripting languages as deemed necessary
- Produce software builds for testing and release
- Manage development of software installation utilities
- Ensure quality of the official software releases
- Get opportunity to get exceptional career advancements
- Enrich our team with your expert knowledge
- Interested? Please look-up the TXT record on the test.netmail.com domain and complete as much of the test as you can. Then send your application to careers [at] netmail.com and don't forget to include the key obtained at the end of the test in your cover letter.
Looking to have an impact in the continuous improvement of our software? Looking to work closely with engineering, support and sales within a customer focused organization? We’re looking for smart, go-getters who want to get things done. A background and/or a high interest in networking and scripting is a definite must for this role. Do you have what it takes?
- Smart, go-getters who want to get things done
- Experience with scripting languages as: PowerShell, Linux shell scripts, Python, Perl
- Experience in functional testing, as well as test automation tools
- Experience in testing applications on Linux and Windows platforms
- Working knowledge of SMTP, IMAP, POP, DNS, TCP/IP, mail servers, SNMP, virtualization (VMWare, Hyper-V)
- Must-haves: Effective oral and written English communication skills, a university degree (awarded or pending) in Computer Science or Computer Engineering
- Experience with IBM RQM and RFT automation tool is a plus
- Having experience in networking and troubleshooting is a plus
- Knowledge of C#,C/C++ or Java is a plus, but not required
- Non-smoker
- Perform all aspects of product testing including functional, regression, performance, usability, and acceptance testing
- Must be tenacious about finding bugs, following up with the responsible team members, and ensuring that the bugs are fixed in a timely fashion
- Review root cause of defects found in UAT or Beta testing and use this information to push continuous improvement
- Review root cause of escalated requests and use this information to push continuous improvement
- Write and update test cases from product functional specs, development design documents, or marketing product documents
- Develop and integrate test validation tools which will likely require programming in Python, C# or other appropriate scripting languages as deemed necessary
- Execute and integrate test scripts into the test automation harness
- Integrate test suites into the test management system (IBM RQM and RFT)
- Get opportunity to get exceptional career advancements
- Enrich our team with your expert knowledge
- Interested? If this sounds interesting & if you'd like to have a bit of fun, please look-up the TXT record on the test.netmail.com domain and complete as much as of the test as you can. Include the key obtained in your cover letter. Hint: Getting past the username and password is the first step - there are 7 steps all together. Good luck and have fun!
On the road
Join NetGovern on the road as we shake up the industry at these upcoming events. If you want to talk about information governance, cloud security, data archiving, or simply find out what all the hoopla is about, stop by and be part of the NetGovern family.
The Best Locations
NetGovern has offices around the world, providing local and onsite expertise. Our flagship location is in Montreal, where you’ll find hard-working people who share a passion for smart disruption and industry-leading innovation.
The Offices
HEAD OFFICE
Address: 180 Peel Street, Suite 333, Montreal, QC, H3C 2G7
Phone: (514) 392-9220 | Toll-free: (866) 497-0101
Fax: (514) 392-9120 | Email: info [at] netgovern.com
NETGOVERN EMEA
Address: Itzbachweg 16-20, D-65510 Idstein, Germany
Tel: +49.611.94589-590 | Fax: +49.611.94589-598
Email: emea [at] netgovern.com
Partner with NetGovern
FIND
A PARTNER
We've carefully selected the very best network of partners who are fully trained and ready to help you meet your business goals. NetGovern partners will provide you with all the resources and support you need every step of the way.
BECOME
A PARTNER
At NetGovern, we build relationships with our partners to ensure customer success in implementing NetGovern's Information Governance software. Join our growing team today.
ALREADY
A PARTNER?
As an existing NetGovern partner, you can access sales and marketing resources, product information, demos, references, education, partnership services, and more.