Welcome to NetGovern Support

The Support You Need When You Need It

We offer a wide variety of support plans (review plans available & SLAs here), resources, and events to help you stay up to date with the latest trends and technologies in Information Governance, respond to the changing needs of your environment, and make the most out of your NetGovern investment.


Submit a Support Ticket

Our Support Team is here to help you. Some of the answers you are looking for may have already been answered in the NetGovern Documentation Center or the Knowledge Base. If the answer you’re looking for is not there, please fill out the form below or send an email at support [at] netgovern.com. Please describe the problem in detail. The more we know, the better equipped we’ll be to help you.

Consult our Documentation

We’ve updated our Documentation Center with all-new information on how to use the latest NetGovern products. No matter what your role is in the organization—administrator, manager, reviewer, or end user, you’ll find the guide that’s right for you.


Emergency Support Notification List

Are you on it?If not, you should be! Protect your environment by signing up for NetGovern Emergency Support Notifications. Our Emergency Support Notification (ESN) list is a free service that provides timely alerts regarding critical issues which may affect your company’s email retention or security compliance. Notifications will be sent via email.

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